Have a Question? Look here
How long does shipping take?
Shipping usually takes 7–15 business days, depending on your location and the product.
Why did I receive only part of my order?
We ship items directly from our supplier warehouses, and they may come from different locations. This means you might receive your order in multiple packages. Don’t worry — the rest of your items are on their way!
What payment methods do you accept?
We accept all major payment methods, including Visa, MasterCard, UPI, Google Pay, PhonePe, Paytm, and more. All payments are securely processed through encrypted gateways.
Is shopping on ShivankTraders safe?
Yes. Our site uses SSL encryption, and all transactions are processed securely.
Can I return or exchange a product?
Yes — we offer a 7-day return or exchange policy for most items, as long as they’re unused and in their original condition.
How do I initiate a return?
Email us at admin@shivanktraders.com with your order details to start the return or exchange process.
Can I cancel or change my order after placing it?
es — you can cancel or modify your order within 6 hours of placing it. After that, the order may already be processed for shipment.
How can I contact support?
ou can reach out to us via email at admin@shivanktraders.com. Our team is ready to help whenever you need assistance.